The Answer in 60 Seconds

An employment agency (EA) licence under the Employment Agencies Act 1958 does not require you to buy an insurance policy. What it requires is a security bond, furnished as an electronic banker's guarantee in favour of the Commissioner for Employment Agencies, before MOM issues the licence. A bond is not insurance: it is money the Government can forfeit if you breach the Act. A new Select Licence holder furnishes $20,000 and a new Comprehensive Licence holder furnishes $60,000, both ranging from $20,000 to $60,000 by demerit points and foreign-worker placement volume.

The only insurance the law actually compels is separate from the licence. Your agency is an employer, and under section 24 of the Work Injury Compensation Act 2019 every employer must take out and maintain approved work-injury cover for its employees. Professional indemnity and public liability are sensible for placement errors and client claims, but no statute ties them to the EA licence. So the honest answer is: the licence needs a bond, not a policy, and your staff need WICA cover whether or not you run an agency.

The Sourced Detail

The question "does my EA licence require insurance" usually hides three different things: the bond MOM demands to grant the licence, the work-injury cover every employer owes its staff, and the liability cover a placement business might want for its own protection. They get conflated because all three feel like "insurance the agency has to sort out". Only one of them is insurance, and only one of them is mandatory because of the licence. They are not the same thing.

The licence requires a bond, and a bond is not insurance

A person carrying on an employment agency must hold a licence under section 6 of the Employment Agencies Act 1958, and a separate licence is taken out for each agency under rule 8 of the Employment Agencies Rules 2011. Section 8 of the Act lets the Commissioner require a security deposit before granting the licence, and rule 5 of the Rules extends that to renewals and caps the deposit at $60,000.

In practice MOM takes the deposit as a security bond backed by an electronic banker's guarantee, which the agency must put in place before the licence is issued. Reading the bond instrument itself makes the nature of it plain: the bank, as principal debtor, undertakes to pay the guaranteed sum to the Commissioner on demand, and the Government may forfeit the security, in whole or in part, if the licensee breaches the conditions of the Act.

That is the difference that matters. An insurance policy pays you (or a third party) when an insured loss happens. A bond is your own money, parked behind a bank's guarantee, that the Government can take if you do something wrong. One protects you. The other protects the public from you. The EA licence asks for the second kind.

What the bond actually costs

The bond amount is not fixed. It turns on which licence you hold and your track record. The four licence types are Comprehensive Licence (All), Comprehensive Licence (Local), Comprehensive Licence (non-FDW), and the Select Licence, which covers only workers earning more than $4,500 a month. All four are valid for three years.

The security bond table sets the floor:

LicenceNew agency, year oneRange thereafter
Select Licence$20,000$20,000 to $60,000 by demerit points
Any Comprehensive Licence$60,000$20,000 to $60,000 by demerit points and Work Permit / S Pass placements

A new Comprehensive Licence holder starts at the full $60,000, and that figure is only reviewed after the first 12 months of operation. After that, the amount moves with demerit points and the volume of Work Permit and S Pass holders placed. The banker's guarantee must run for three years and six months, and the bond liabilities are only discharged six months after the licence ends. An agency that does not keep the bond in place cannot submit new work pass applications.

The licence also carries fixed fees under rule 3 of the Rules: a $400 application fee, a $100 grant or renewal fee, and a $160 registration fee for each item of employment agency personnel. These are administrative charges, not cover, and not the bond.

The insurance the law does compel: WICA

Here is where a genuine insurance obligation enters, and it has nothing to do with the EA licence. Your agency employs people, including the registered employment agency personnel who do the placement work. As an employer, you fall under section 24 of the Work Injury Compensation Act 2019, which states that "every employer must insure and maintain insurance under one or more approved employee insurance policies" against the liabilities the employer may incur under the Act, in respect of every employee, subject to excluded classes that the regulations prescribe.

So the work-injury cover is mandatory because you are an employer, not because you hold an EA licence. A sole founder running an agency with no employees and no manual work may fall outside the duty, while an agency with a team of consultants and administrative staff will usually be squarely inside it. The trigger is employment, not the licence. The detail of who exactly must be covered is set out in our note on WICA section 24, the mandatory insurance provision.

The cover the licence does not require, but a placement business often wants

Two further policies come up constantly, and neither is mandated by the EA licence. The first is professional indemnity, which responds to claims that the agency was negligent in the service it provided, for example placing a candidate who was misrepresented, or mishandling a client's confidential information. The second is public liability, for injury or damage to third parties arising from the agency's operations. The Act and the Rules are silent on both. They are commercial risk decisions, shaped by your clients' contracts and your own exposure, not licence conditions.

This is worth stating plainly because the bond can create a false sense of completeness. The $20,000 or $60,000 sitting behind your banker's guarantee protects the Government and, indirectly, the workers and employers you serve. It does nothing for the agency if a client sues you for a bad placement. That gap is exactly what professional indemnity is built to close, and the agency that assumes the bond has it covered will find out otherwise at claim time.

Common Mistakes

  1. Treating the security bond as insurance. The bond protects the Government and the public against your breaches. It pays nothing to the agency when something goes wrong for the agency.

  2. Budgeting the wrong bond figure. New Comprehensive Licence holders often plan for $20,000 when the starting requirement is $60,000 and is only reviewed after twelve months.

  3. Forgetting the bond outlives the licence. Liabilities are discharged only six months after the licence ends, and the banker's guarantee must run three years and six months, so the instrument cannot be cancelled the day you stop trading.

  4. Assuming a one-person agency owes WICA cover automatically, or that a staffed one does not. The WICA section 24 duty follows employment and the prescribed classes, not the licence.

  5. Confusing the EA's own WICA duty with the foreign-worker security bonds it arranges for clients. Those are a different MOM regime entirely, covered in how to obtain a MOM security bond for foreign worker hiring.

  6. Letting the banker's guarantee lapse. An agency without a valid bond cannot lodge new work pass applications, which can stop the business mid-operation.

What This Means for Your Business

If you are setting up or renewing an employment agency, separate the three obligations and handle each on its own terms.

Treat the security bond as a licensing cost, not an insurance line. Confirm your licence type, then size the banker's guarantee against the MOM table: $20,000 for a new Select Licence, $60,000 for a new Comprehensive Licence. Diary the three-year-six-month validity and the six-month discharge tail so the instrument never lapses while you trade.

Treat WICA as the one insurance the law makes you carry, and carry it because you employ people. Check your headcount and roles against the section 24 duty and the excluded classes, and keep the cover current as you hire.

Treat professional indemnity and public liability as risk decisions, not compliance. Read your client contracts: corporate clients increasingly require placement agencies to hold professional indemnity at a stated limit. If yours do, the contract, not the licence, is what obliges you. Decide deliberately rather than by default.

Covarage helps with the part that quietly goes wrong: keeping the bond instrument, the WICA policy and any liability cover organised in one place, with renewal reminders before the banker's guarantee or the policy lapses, and a route to a licensed adviser when you need to arrange or compare cover.

Questions to Ask Your Adviser

  1. For our licence type, what security bond amount applies now, and what will move it up or down over the next three years?
  2. Does our current headcount and the nature of our staff's work bring us within the WICA section 24 duty, and is every covered employee actually insured?
  3. When does our banker's guarantee expire, and is the renewal timed so it never lapses against the six-month discharge tail?
  4. Do any of our client contracts require professional indemnity or public liability at a set limit, and do we meet it?
  5. Are the bond instrument, the WICA policy and any liability cover documented somewhere we can produce them at renewal or on a MOM query?

Related Information

Published 31 May 2026. Source verified 31 May 2026. COVA is an introducer under MAS Notice FAA-N02. We do not recommend insurance products. We provide factual information sourced from primary regulators and route you to a licensed IFA who can match a policy to your specific situation.